The Board of Directors of the Public Transport Authority approved a fine for violating the confidentiality of postal materials or customer data, at a minimum of 35,000 riyals and a maximum of 250,000 riyals, as part of the schedule of violations and penalties of the postal system.
The table of violations specified the violation of deliberately viewing the content of customer data, providing information about those postal materials, or allowing access to relevant documents, documents and records without permission from the competent authorities in the Kingdom, as well as maintaining the confidentiality of the personal data of the beneficiaries, or using them for unauthorized purposes. according to the laws and regulations in force in the Kingdom.
The table confirmed that providing postal services without obtaining the necessary approvals and licenses is a very serious violation, as the minimum fine is 35,000 riyals and the maximum is 250,000 riyals.
The most serious violations included the service provider transferring or assigning its license to another person, or transferring the ownership of the licensed facility, whether through sale, mortgage or any other method, without obtaining the written approval of the Authority.
distinguish between beneficiaries
The Board of Directors of the Public Transport Authority confirmed that the serious violation is non-compliance with the rules for providing postal services and licensing requirements, as the minimum fine amounted to 5 thousand riyals, and the maximum amount to 50 thousand riyals.
The serious violations included the failure of the service provider to comply with the fees, weights, dimensions, shapes, sizes, sizes, descriptions and conditions of postal items approved by the authority and any amendment to them, discrimination between beneficiaries when providing postal services, and the service provider’s failure to implement the sender’s request to retrieve the postal material without pay.
The violation included non-compliance with the use of the national address of the beneficiaries when providing any of the postal services, and non-compliance with a quick response within 3 working days when requesting to retrieve the postal material or make a correction or modification to the address of the recipient, as well as the service provider contracting with others to perform some postal services licensed. By submitting it without specifying the contract period, and not saving the postal material, for a period of 90 days from the date of expiration of the delivery period.
Among the violations is the service provider’s activities that harm national interests, for example but not limited to security or economic, and his relinquishment of the license in violation of the provisions of the procedures stipulated in the executive regulations of the postal system, in addition to his refusal to compensate the beneficiary (the sender or the addressee).
Major and minor violations
The schedule of violations defines the categories of violations by transporting prohibited materials, concealing, destroying or losing postal items, violating the confidentiality of postal materials or customer data, using postage stamps not approved by the Public Transport Authority or illegal use of them or postal clearance machines. and tampering in any way with mailboxes.
The fine for non-compliance with reporting conditions and government relations requirements was set at a minimum of 5,000 riyals, compared to 50,000 at its highest. 90 days from the date of expiry of the delivery period.
The serious violations, which amount to a fine of 5 thousand riyals for the minimum and 50 thousand riyals for the maximum, included the service provider knowingly transporting prohibited postal materials, and any postal material suspected of containing prohibited “or knowingly”, and not informing the competent authorities upon noticing this immediately.
The table stipulated the value of the minor violation at 500 riyals for the minimum and 10 thousand riyals for the maximum, and it was represented in the failure of the service provider to disclose the name and address of the service provider, its website and electronic platforms, or the failure to clarify the types of postal services it provides.
