The Public Transport Authority confirmed that the failure of the service provider to use the national address of the beneficiaries when providing any of the postal services is considered a violation that requires punishment, according to the executive regulations of the postal system, which set the value of this violation at 5 thousand riyals according to the classification of violations and the determination of penalties announced by the authority at the beginning of this month. , with the aim of ensuring the application of best practices and improving the experience of beneficiaries, and the development of appropriate systemic tools to protect, develop and develop postal activities and services, and raise their level of quality.
And she stressed the importance of using the abbreviated national address, consisting of four letters and four numbers, which represents a system for addressing the beneficiary’s website officially and accurately, in accordance with international standards and specifications.
The authority indicated that the short national address services, which include individuals and the business sector, are provided free of charge and are characterized by their coverage of all regions of the Kingdom with a high accuracy of up to 1 square meter, in addition to that they qualify the beneficiary or user to obtain 10 addresses in various parts of the world through the global service. The short national address services facilitate and speed up the arrival of shipments and requests to the beneficiary without the need to make contacts with delivery representatives.
The Public Transport Authority indicated that the abbreviated national address consisting of four letters and four numbers includes a number for the building of the beneficiary’s location, letters expressing the area code, the branch code as well as the department code, and finally a letter of distinction, pointing out that beneficiaries can know their abbreviated national addresses by visiting the postal website. Saudi “Splon Online” accounts.splonline.com.sa, or by contacting the virtual assistant “Maha” on the WhatsApp number: 966-112898888.
