The Saudi experience in employing digitization and governance in various aspects of life, whose fruits were evident in the pilgrimage of this distinguished season, as all the pilgrimage missions seemed easy and accurate. Artificial intelligence, which was played by qualified national cadres, played a pivotal and remarkable role in transforming all plans into actual facts on the ground, all of which returned with results that won the approval and satisfaction of the guests of Rahman, who dealt with the digitization of electronic services and applications accompanying this season’s Hajj with great enthusiasm and responsibility, which made their performance of the ritual an unforgettable journey.
Perhaps one of the most important fruits of digitization and artificial intelligence in Hajj is the disappearance of crowding and crowding in the vicinity of facilities and services, as everything is available to guests at the click of a button.
Saudi Arabia was keen to spread artificial intelligence in guidance, guidance, and follow-up on the health, security, and logistical conditions of pilgrims, and above all, in issuing visas, airline cards, and hotels.
The Saudi vision, which looks to the future and explores its horizons, considers governance and digitization as an irreversible approach, and this was evident in this year’s Hajj.