The Ministry of Hajj and Umrah stressed on all Umrah companies and institutions operating in the new Umrah season 1445 AH not to send pilgrims directly from Makkah Al-Mukarramah to Madinah Airport, except under a housing program for at least 24 hours before heading to the airport, and not to send pilgrims directly from Madinah Airport. To Makkah Al-Mukarramah except under the Umrah program. Residence in Al-Madinah Al-Munawwarah for at least 24 hours before heading to Makkah Al-Mukarramah.
And the Ministry indicated, in the document on the controls for serving pilgrims and visitors to the Prophet’s Mosque coming from outside the Kingdom, that comprehensive insurance is one of the main requirements for requesting the issuance of visas, and the policy is valid for a period of 90 days from the date of entry and includes the provision of emergency health services for pilgrims in all hospitals and government health centers affiliated to the Ministry. Health, hospitals and private health centers accredited by the Council of Cooperative Health Insurance, according to the benefits of the insurance policy, insurance against accidents and disasters that may face the pilgrim, covering cases of delay or cancellation of flights according to the benefits of the approved document, and the transfer of the body of the pilgrim to his country of origin, whether the death was natural or as a result of an accident Covering the costs of Covid-19 treatment and quarantine in case of infection, and insurance compensations according to the benefits of the insurance policy.
The document indicated that Umrah companies and institutions must deal with cases of the absence of pilgrims by educating the pilgrims of the importance of adhering to the duration of the program and leaving at the specified time on the date of return, and ensuring that regular measures are taken when the validity of the Umrah visa expires, and in the event that any pilgrims are absent from returning on the specified date without an excuse, they are committed Umrah companies and institutions notify the Ministry through the “Nsk” platform, a copy of the passport showing the stamp of entry to the Kingdom within a maximum of 24 hours from the time the case is monitored, and in cases of absence from the ports, whether land, sea or air, the Ministry is notified within 24 hours from the time of the arrival of the pilgrim. .
